Privacy Policy

Effective Date: 7/24/26

Popular Mattress (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, phone number, email address, and mailing address.
Payment Information: Credit card details when payments are processed through credit cards.

2. How We Collect Your Information

We collect information through the following methods:

Website Forms: When you complete a form on our website.
Phone Communications: When you call us to schedule services or inquire about our offerings.
In-Person Transactions: When you provide information at the point of sale or service.

3. How We Use Your Information

We collect and use your personal information to:

Schedule and confirm appointments.
Process payments for services rendered.
Respond to your inquiries and provide customer support.
You will be receiving promotional, informational and marketing content when we collect your information.
Messages will be received frequently as much as daily when there is a project in progress.
Message and data rates may apply.

4. Information Sharing

We take your privacy seriously and do not share your personal information with third parties for marketing or promotional purposes.

We may share your information only in the following circumstances:

Payment Processing: To securely process credit card payments through trusted payment processors.
Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Commitment: We commit not to transfer consumer data to any external organizations under any circumstances, even with consent.

5. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Popular Mattress, from 915-779-7075, 915-779-7076, 915-584-3000, 915-261-7677 regarding account notification, customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 915-779-7075 or info@popularmattress.com. Mobile opt-in information is never shared with third parties.

6. Opting Out of Communications

You may opt out of receiving non-essential communications from us by:

Replying “STOP” or “UNSUBSCRIBE” to any text or email communications.
Clicking the “Unsubscribe” link provided in our emails.
Contact us directly using the information below.
Text ‘STOP’ or ‘CANCEL’ to unsubscribe.
Text ‘HELP’ for help.
Message and data rates may apply.

7. Opting In of Communication

Text ‘START’ or ‘SUBSCRIBE’ to any text or email communication.

8. Accessing or Updating Your Information

If you would like to:

Learn more about our privacy practices.
Access, update, or correct your personal information.
Request the deletion of your information.
Text ‘HELP’ for any assistance.

Please contact us using the following methods:
Phone: 915-779-7075
Email: info@popularmattress.com
Mail: Popular Mattress 7100 Gateway Blvd E, El Paso, TX 79915

9. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.